TERMS OF SALE

Lead time

All orders are scheduled to ship within a specified time frame from the date the order is processed in-house. At Lloyd Industries, Inc. we manufacture most of the products we carry and lead times allows us the opportunity to build orders in the event of temporary shortages. Often, we ship ahead of maximum lead-time required, inventory permitting.

Transit time is not included and should be factored separately when calculating the expected date of arrival of selected equipment.

In Stock Order Quantities Out of Stock Orders Quantities
Ship in 2 business days We will contact you

Shipping and Handling Fees Inside the Continental USA

Shipping & Handling charges will be added to all orders.

Shipping and Handling Fees for Alaska, Hawaii and Locations
Outside the Continental USA

Additional shipping costs will be added to orders at the time of shipping.

Actual shipping costs are determined at the time of departure and added to the total invoice charge.

Express Shipping

Options for express shipping:

  • Overnight or Second day delivery
  • We ship within 24 hours for express shipping if the item is in stock. If the item is not in stock we will notify you via email and help you with the best options.
  • Cost for express shipping is determined at the time of departure and is calculated by box quantities, weight, dimensions and the express option chosen.
  • Upon cost assignment a secondary charge will be made to the card used at the time of the initial purchase and an email notification will be sent with the amount of the charge and a copy of the transaction/receipt.

Shipping and Handling Fees Outside the Continental USA

All options available to PizzaTools will be reviewed to determine the best and least expensive mode of shipment. After establishing the appropriate carrier an email will be sent to you within 1-2 business days requesting your approval of the shipping expense. Orders are not processed until authorization has been received. Additionally, international customers are responsible for any and all associated fees including customs, duties, and applicable taxes.

International Shipments

Shipping service to overseas destinations is not offered. However, our international customers are encouraged to take advantage of our free standard delivery service offer for qualifying orders to ship to any U.S. port city of their choice. Responsibility for the final transport of equipment from any U.S. port city rests with our international customers. Additionally, international customers are responsible for any and all associated fees including customs, duties, and applicable taxes. For those customers with qualifying online orders of not less than $200 who choose to use our free standard delivery service offer to ship to a U.S. port city of choice, we'll provide both weight and dimensional characteristics of selected equipment in order to facilitate final transport.

Backorders

PizzaTools will ship all backorders unless otherwise advised to cancel by customer.

Volume Discounts

Discounts will be automatically calculated and applied in the shopping cart. The following discounts establish eligibility:

Order Total Discount
$500 to $1,999.00 15% Discount
$2,000 or more 20% Discount
$5,000 or more 25% Discount
  • Items which are already discounted, such as those included in any “Specials” which we may offer shall be excluded from your total order amount.

Warranties

PizzaTools warrants all products against defects in material or workmanship from date of purchase for a period of 90 days. We will repair or replace defective products, but will not be responsible for any consequential damages including any claim of lost profits.

Returns

No merchandise will be returned without prior authorization. All returned goods will be shipped at customer’s expense. A 20% restocking fee may be assessed on returned goods. We assess this charge even on authorized returned goods if the return is not due to a PizzaTools error.

Legal

This sale shall be governed by the laws of the State of Washington without giving effect to its choice of law or conflict of principles. In the event of a dispute of any nature arising between PizzaTools and customer, venue shall be proper in Spokane County, Washington Superior Court and the prevailing party shall be entitled to recover reasonable attorneys' fees and costs.

Contact us with any questions: sales@pizzatools.com

 

 

About PizzaTools

PizzaTools.com is a website that is owned by Lloyd Industries, manufacturers of commercial baking solutions for the pizza, baking and restaurant industries. PizzaTools.com, live since 1999, is focused on selling pizza pans, disks and accessories to independent pizzerias and restaurants.

All of our pans are manufactured in our plant in Spokane, WA including metal forming and spinning, hard coat anodizing and PSTK finishing.

Contact PizzaTools

If your questions can't be answered here contact Sales or Customer Service for specific information.